Cut support tickets and give customers answers fast with AI avatar videos. From FAQs to troubleshooting to onboarding, avatars explain things clearly, consistently, and in the customer's own language — available 24/7 without burning out your support team.
Video FAQs can reduce support tickets by up to 30% while improving customer satisfaction. AI support videos provide instant, visual answers in multiple languages—without hiring more support agents.
Unlike platforms that use CGI-generated faces, LipSynthesis features hundreds of real people filmed on location—then digitized for AI video generation. The result? Support videos that feel friendly, approachable, and trustworthy—because they feature REAL human expressions and empathy. Customers connect better with authentic faces, leading to higher satisfaction and fewer escalations.
”Here’s how you can connect your Slack workspace in under two minutes.”
“Don’t forget — take your medication once in the morning after breakfast. Let me show you how to set reminders.”
“Here’s how our flexible cancellation policy works, so you can book with confidence.”
“Let’s get your smart lights connected. Open the app, tap ‘Add Device,’ and follow along with me.”
Video FAQs can reduce support tickets by up to 30% by deflecting common questions before customers need to contact support. Visual explanations are easier to understand than text, leading to faster problem resolution and higher customer satisfaction.
Provide support in your customers' native languages instantly. Create support videos in English, Spanish, French, Arabic, Chinese, and other languages—all with accurate lip-sync.
76% of online shoppers prefer to buy products with information in their native language. Multilingual support videos improve customer satisfaction and reduce language-barrier frustrations.
When features change, policies update, or new issues arise, traditional support videos become outdated instantly. With AI support videos:
Eliminate inconsistencies caused by:
With AI avatars, every customer gets the same clear, accurate, helpful answer—whether they're in New York, Tokyo, or Berlin.
AI support videos integrate seamlessly with:
Export as standard MP4 files and embed anywhere.
Yes! Video support can reduce service overhead by up to 30% (SnapCall, 2025) by deflecting common questions before customers need to contact support. Visual explanations are easier to understand than text-based help articles, leading to faster problem resolution and fewer escalations. Customers prefer self-service options when they're clear and easy to follow.
Absolutely! Short-form support videos (15-60 seconds) work best for quick answers and step-by-step guides. With unlimited video creation, you can create hundreds of micro-tutorials covering every common question and issue.
Yes! Simply edit your script and regenerate the video in minutes. No need to re-film, re-edit, or coordinate with video teams. Perfect for keeping support content current as features, policies, or procedures change. Update across all languages simultaneously.
Choose avatars that feel friendly, approachable, and helpful. Match the tone to your brand: casual and friendly for consumer apps, professional and empathetic for healthcare, tech-savvy for SaaS. Browse our real human avatars across diverse styles and settings.
Yes! AI support videos export as standard MP4 files that work with all major help centers (Zendesk, Intercom, Freshdesk), knowledge bases (Notion, Confluence), and chatbots (Drift, Tidio). Simply embed the video URL or upload the file wherever you need it.
